Frequently Asked Questions
What are your transport rates and procedures?
Is that possible to track my order?
Can I change my shipping/billing address?
What options may I have for payment?
What are the working procedures of the shopping cart?
Can a product be returned? How?
What is the return policy of WorldwideBestSupplements.com??
What if I miss the shipping/order confirmation?
How can I know about the shipment of my order?
What is the guarantee of your price?
Below, you can find the answers of the most asked questions we get from our global customers.
If you have further queries or would like to get more information about our products, please contact us.
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What are your transport rates and procedures?
- All orders eligible for a $15 discount if the order worth over $200.
- All orders coming from US domestics are shipped by UPS, USPS or FedEx Ground.
- All orders coming from US usually reach their destination within 3-7 business days.
- All orders coming outside US usually reach their destination within 7-15 business days. May take longet depends on your country customs.
- The shipping cost of our orders varies by quantity and product.
- Our orders coming outside US are shipped through FedEx International, UPS or EMS.
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Is that possible to track my order?
Some of our suppliers gives a tracking number in favor of the order- if there is you will receive an URL of the delivery carrier’s in your shipping authorization email.
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Can I change my shipping / billing address?
We offer the opportunity of changing your personal information all through checkout, including shipping and billing address. Check the information very carefully for accuracy. After submitting your order, we will be able to make any changes only by email - you will have to reply our first order confirmation email with the updated details.
Be aware that if the order has already sent to the suppliers we will not be able to make the update and ship the order to the original address you entered.
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What options may I have for payment?
We accept the most popular payment methods as follows:
Visa
American Express
Master Card
PayPal
Discover
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What are the working procedures of the shopping cart?
Each time you add an item/s to the cart, you will be taken to a page confirms that the item/s added to your shopping cart. Then you can continue shopping or proceed to your shopping cart. After reviewing your shopping cart you should select shipping country and click on "CONTINUE TO SECURED CHECKOUT". After reviewing your order and providing shipping and payment information, you have to confirm your order. It is recommended to keep a printed copy of the confirmation page for further records. A confirmation email with your order details and link to check your order status will be sent after you made the order.
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Can a product be returned? How?
You surely can. The Returning process of a product is simple. From our Contact Us page, request a RMA number (Return Merchandise Authorization) online or e-mail our Customer Support team - Don't forget to include order unique ID / Code and the reason for returning. It will not take more than 3 working days to arrive your RMA number.
But before requesting a RMA number kindly read our existing Return Policy thoroughly in order to make sure that you meet the criteria for a refund.
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What is the return policy of WorldwideBestSupplements.com?
Our primary goal is your satisfaction. If you are not satisfied with the product or products that you have bought at WorldwideBestSupplements.com, you can return the unused part of the product and can get full refund. Only the shipping costs will be deducted from the total amount.
You must get the RMA number and return the product(s) in 21 days of receiving of your order in order to qualify. Returns will disqualify for credit if you don’t get the RMA number.
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What if I miss the shipping/order confirmation?
Look into your SPAM folder or Contact Us for more details.
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How can I know about the shipment of my order?
We will send a shipping confirmation email to your provided email address as soon as the product you have ordered is on its way. Please ensure that the emails from WorldwideBestSupplements.com are not stopped by your email provider's filter.
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What is the guarantee of your price?
We are confident that our price will meet as well as beat ANY price for the equivalent product!
The products of WorldwideBestSupplements.com will surely not be undersold! Whenever you find a presently in-stock product from another online shop at lower price, we will definitely beat the price by a minimum of 10% difference.
Just contact us and let us know the URL of that particular lower-priced product. Please mention the size you are engrossed in if the item is offered in different sizes.
Your request has to meet the following clauses to be qualified for a price correspondence:
• The product has to be the accurate same size and type.
• Not applicable to goods bought in auctions by bidding, like eBay. However, direct purchase from eBay will be considered.
• Prices on websites should be mentioned in US dollars.
• Dissimilarities in shipping costs (if applicable) will not be considered when calculating the difference.
• Differences are considered on your purchase price in WorldwideBestSupplements.com.
• Taxes will not be calculated when determining the price difference.
• You will get a full refund within 3 working days through your original payment form.
• This offer is applicable for 5 days subsequent to your purchase.
• Only retail price is applicable for the lowest price guarantee of WorldwideBestSupplements, not delivery and/or management charges.
• No misprints, close-outs, special promotions, special buys, or liquidations.
• Not applicable on Member Club fee or on products that include Free Shipping.
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*SATISFACTION GUARANTEED*
Our online customer service holds the highest quality level. Kindly do not vacillate to contact us if you want to know any information or need special discussion for any of the products we are offering. If you are having any problem with the order from dealing out to returns, we are here to do whatever it takes to gratify you as our favored client.
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